Gravity Festival Box Office information and FAQ’s

GRAVITY Festival  

Thursday 29 September – Sunday 2 October 2022

Tickets for Gravity Festival 2022 are already on sale. This year’s programme of events will be hosted online and at the Mansion House in Calderstones Park Liverpool.  

Tickets range from free to £10 and can be booked by visiting our website here.  

If you need help booking tickets, call our team on 07398 742780. Alternatively, you can get in touch with us by email at tickets@thereader.org.uk  

Access requirements 

The Mansion House, including the Theatre Room, Old Café, Storybarn, Café, and Bookshop are wheelchair accessible, with some areas accessible via a lift.  

If you need support to attend the festival, free companion tickets are available on request (subject to availability) by emailing tickets@thereader.org.uk.  

If you have any particular requirements that you would like to make us aware of, please email our Operations Team on operations@thereader.org.uk or call 0151 729 2200 so we can help to make your experience as enjoyable as possible.  

Where can I find my tickets and do I need to print them?  

For events at the Mansion House you will be asked to show staff your e-ticket(s). You can find your tickets in your confirmation email. Where possible, please show your tickets on a mobile or tablet to save on unnecessary printing.  

Can I book tickets on the day at the venue? 

All tickets must be purchased directly from our website.   

Can’t make it? 

If your plans change and you can no longer join us, it happens! We can offer to exchange your tickets if you contact us at least 48 hours before the event begins. Ticket exchanges are subject to availability and refunds are not available. For more information visit our Terms and Conditions.  

What to expect when you attend Gravity Festival at the Mansion House 

Seating 

The layout for Gravity Festival is unreserved seating. If you require accessible seating, please let us know in advance by emailing operations@thereader.org.uk 

Parking 

Car parking in Calderstones Park is limited and so we encourage cycling or public transport when possible. Bikes can be locked up outside the Mansion House.  

Accessible parking spaces are also limited so please consider saving parking spaces for those who need them.  

You can find out more information about travelling and parking here.  

Keeping you safe 

If you’re attending a performance in the evening it might be dark by the time you leave. Stewards will be on hand to make sure you exit the park safely at night but we recommend that you bring a torch and buddy up so no one leaves alone.   

Face coverings are no longer compulsory, but we do have these available for anyone who wishes to wear one. We encourage you to be tested within 24 hours of the event and not attend if you feel unwell or receive a positive test.    

What to expect when you attend Gravity Festival online 

You will receive a joining link by email at least 24 hours before the event begins. 

Before the event, download the latest version of  Zoom  - this should mean you can join the call smoothly without any technical hitches!    

When it's time to start, click the link in your email to join the event. Live-streamed events may start slightly late so please be patient with us whilst we make sure our technical team and all participants are ready to begin. 

If you’re having trouble joining or need some technical assistance, try refreshing the page or email us at tickets@thereader.org.uk and we'll do our best to help.   

Will there be food and drinks available at the festival? 

The Reader Café will be serving a delicious selection of food and drinks from 8.30am - 5pm. If you’re after a drink then our bar will be open on Friday from 5pm – 7.30pm, Saturday 12.30pm - 7.30pm, and Sunday 12.30pm - 5pm.    

Can I buy books by the authors? 

We’ll be selling a selection of books from all speakers at the Mansion House. You can also purchase their books online here.  

How do I find out about future events at The Reader? 

Stay connected with us by signing up to our monthly newsletter  

How can I support The Reader? 

As a charity, The Reader is committed to making Gravity Festival accessible to everyone by ensuring tickets are affordable or free. We want everyone to experience the benefits of great literature, regardless of personal circumstance.  

In addition to supporting our events programme, donations help us to deliver our core activities; train volunteers, provide resources for groups, and help to ensure that anyone can attend a Shared Reading group no matter their background, income or situation. 

We know this is a challenging time for many, so if you feel able to support our work with a donation, we will be so grateful. 

There are several ways you can make a donation to The Reader: 

To donate £5, text GRAVITY to 70970*  

Online donations can be made through our website here  

 If you prefer to give in person, we also have cash and contactless donation boxes located in the foyer area of the Mansion House. 

 * Fundraising, payments and donations will be processed and administered by the National Funding Scheme (Charity No: 1149800), operating as DONATE. Texts will be charged at your standard network rate. For Terms & Conditions, see www.easydonate.org